Have you ever thought that as a retailer you might be losing customers and potential revenues due to your complicated return policy? Imagine the frustration of customers if they have to go through several steps to return an …
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Tag: Omnichannel & Automated Parcel Delivery
In the shipping services industry, the terms such as “Day-Definite” and “Time-Definite” make the world move. It is because the entire shipping process revolves around these two aspects. What exactly are “Day Definite” and “Time Definite” shipping? Let’s …
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Imagine you have picked an item from your wish list and placed an online order at 11:00 a.m, and got the package in your hand by 6:00 p.m, and that too without having to pay any additional shipping …
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The Increasing Importance of Logistics for Multichannel Retailing Over the years, logistics has been a part of back office functions and hardly considered a driving force for revenue generation. However, things have changed drastically, especially after the e-commerce …
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What are Parcel Lockers? Parcel lockers are technology-based self-service delivery solution which have been introduced to address the last mile woes of online retailers. After creating waves across Europe and North America, automated parcel terminals are fast making …
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Have you already wasted a significant amount of time standing in the long queues in front of ATMs and banks hoping to withdraw some cash? Well, not just you, millions of Indians have only thing on their mind …
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Numbers don’t lie. If you look at authentic customer experience metrics and see a certain negative trend that your business has been witnessing, you need to chalk out an action plan real fast. Simply put, for sustenance and …
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To Deliver on Promises Customers these days expect to order their chosen products from any device and receive them at a convenient time and place, and that’s what made retailing an even more complex business. In order to …
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Why Omnichannel Conversion is Critical? Omnichannel, which is also spelled as “Omni-channel” is basically a multichannel sales approach that aims to provide customers a seamless shopping experience. Simply put, it is an integration of all the sales channels …
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