Do you see your employees getting calls during important meetings and leaving their workstations often to collect/return their online shopping deliveries? Are corporate and personal packages piling up in your reception area? Do you see your workers constantly …
READ MORE
“Are your customers completely satisfied with your services?” If we ask these questions to even the top tier etailers in India, how many of them can give a positive nod, and with conviction? Maybe only a handful or …
READ MORE
On March 29, 2015, The Wall Street Journal published a special feature article on its website. Well, the write-up was not about politics, economy or a breakthrough in technology, rather on the delivery challenges that e-commerce companies face …
READ MORE
When the e-commerce was emerging as the new sunrise industry in India, it painted a rosy picture for customers with the promises such as diverse product range, affordability, and convenience. Consumers quickly turned into “e-shopppers” as they did …
READ MORE
Self-service lockers or automated parcel terminals or click & collect lockers, regardless of whatever the naming variants, these locker kiosks are set to revolutionise parcel delivery service! In fact, they already have provided breakthrough solutions to most European …
READ MORE
The Enigma of “Attempted Delivery” Those who indulge in frequent online shopping must have faced this situation at least once or even multiple times. Yes, we are talking about the mysterious “Attempted Delivery” status marked by courier companies. …
READ MORE
Sanjay received an SMS from the e-commerce company he ordered a product from, notifying that his package will arrive the next day. After waiting for the entire morning, when Sanjay boarded the metro to attend an important meeting, …
READ MORE
The retail landscape is shifting from brick and mortar stores to e-commerce channels. A majority of the businesses are going online to keep up with the changing preferences of the customers. The e-commerce industry in India is growing and …
READ MORE
The hype around “same-day delivery” or “express delivery” or “smartbox delivery” is fading away fast. The question is why? What forces the world’s top-tier e-commerce companies to rethink and revamp their package delivery system after investing whooping amounts …
READ MORE
The e-commerce businesses have come a long way in India and it has been estimated that by the end of 2016 there will be more than 40 million online shoppers in India. Technology driven e-retailers are giving the …
READ MORE