
Retail is changing for sure. These days customers got choices like never before. They can pick from a wide range of options as to when to shop, where to shop and how to shop. They have the liberty …
READ MORERetail is changing for sure. These days customers got choices like never before. They can pick from a wide range of options as to when to shop, where to shop and how to shop. They have the liberty …
READ MOREThe Internet has been in the thick of the things since its inception, and now it has evolved into something more unique, effective, and user-friendly. Here we are talking about the Internet of Things or IoT. In the …
READ MOREWhen ATMs first hit the Indian shores in the 1990s through foreign banks, they created quite a stir. Until that time, Indian consumers were only used to the process of standing in the long queues for withdrawing money. …
READ MOREThe Increasing Importance of Logistics for Multichannel Retailing Over the years, logistics has been a part of back office functions and hardly considered a driving force for revenue generation. However, things have changed drastically, especially after the e-commerce …
READ MOREThe parcel locker or click & collect industry has already grown to nearly $800 million, according to a report by Apex Insight, a leading market research firm! That’s a whopping figure considering the fact this industry is still …
READ MOREJust imagine, you ordered a couple of T-shirts when browsing a website that offers 24-hour delivery with an extra shipping charge. You went for it, and the next day a delivery guy came over with the item. You …
READ MORE“Automated parcel lockers,” “Click & Collect,” “Intelligent Lockers.” These terms have been doing rounds since the locker systems were integrated with the retail supply chain in Europe and North America, and were an instant hit. Our earlier posts …
READ MOREShopping frenzy during festive and holiday seasons reaches an unprecedented level every year! Phrases such as “Great Indian Festival,” “Unbox Diwali,” or “Big Billion Days” were resonating everywhere during the pre-Diwali season this year occupying nearly every inch …
READ MOREThe much-awaited festive season is just around the corner! Gifts, glitter, colourful clothing, delicious foods, smiles, and rejoice take all the stress away. But what if the gifts people send to their dear ones don’t reach on time? …
READ MOREIn the previous post, we talked about winning digital customers by retailers. After winning customers, comes the subsequent and perhaps the most critical step of retaining them. The focus area of this blog will be retaining customers for …
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