It will not be a stretch to say that the race for sustainable retail growth is cutthroat – and it is the CX (Customer Experience) that has a massive impact on the bottom line. Retailers across the …
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Category: Ecommerce
Let us face it – we are getting busier day by day and any sort of purchase convenience can go a long way. And click-to-collect is just that! This is true from a customer’s perspective. In the grander …
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The Coronavirus has brought the world to its knees. As a precautionary measure, people around the world you too are asked to stay inside their homes and practice social distancing. However, this has made buying daily essentials like …
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Black Friday sales along with Cyber Mondays have become a customary feature of the retail calendar worldwide. It has radically changed the way people shop until Christmas. For Black Friday, retailers are seeking to acquire more sales figures …
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The golden age of e-commerce has speeded up the way we shop and given us justifiable reasons to ask for more frequent and much faster deliveries. However, amidst these superbly satiating experiences, we often fail to consider the …
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In the shipping services industry, the terms such as “Day-Definite” and “Time-Definite” make the world move. It is because the entire shipping process revolves around these two aspects. What exactly are “Day Definite” and “Time Definite” shipping? Let’s …
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Data stuffing to data exploration! That’s how data analytics have changed in the recent years. The catch here is not just about collating a bewildering amount of real-time data, but how to pick the relevant ones for analysis …
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Imagine you have picked an item from your wish list and placed an online order at 11:00 a.m, and got the package in your hand by 6:00 p.m, and that too without having to pay any additional shipping …
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The Increasing Importance of Logistics for Multichannel Retailing Over the years, logistics has been a part of back office functions and hardly considered a driving force for revenue generation. However, things have changed drastically, especially after the e-commerce …
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The parcel locker or click & collect industry has already grown to nearly $800 million, according to a report by Apex Insight, a leading market research firm! That’s a whopping figure considering the fact this industry is still …
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